FAQs

Which are the cancellation policies?

Cancellations by attendants

To cancel a place that you have booked for a Barcelona Ocean course, a notice of cancellation must be sent via email to info@barcelona-ocean.com. The following policies apply:
• If you cancel at least 3 months before the start of the course you will receive a full refund.
• If you cancel between 3 months and 1 month prior to the start of the course you will receive a full refund minus a 10% administration fee.
• If you cancel between 1 month and 10 working days prior to the start of the course you will receive a 50% refund.
• If you cancel less than 10 working days before the event you will not be entitled to a refund.
There will be no refund for non-attendance to the course.

Cancellations by Barcelona Ocean

Barcelona Ocean courses are constantly updated and, while we endeavour to deliver the courses as advertised, there may inevitably be occasions when we will have to change some of the course contents or one or more of the lecturers without prior notice or, in very exceptional circumstances, to cancel an event.

In the case of a complete course cancellation, attendants will either be offered an alternative date, a credit note or a full refund. Barcelona Ocean will not compensate for travel fees or any other expense incurred by you as a result of such cancellation. Every effort will be made to avoid the cancellation of any planned courses.

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